VA - Austin Outpatient Clinic

Veterans Health Administration’s (VHA) Mission:

Honor America's Veterans by providing exceptional health care that improves their health and well-being.

VHA’s Vision:
VHA will continue to be the benchmark of excellence and value in health care and benefits by providing exemplary services that are both patient-centered and evidence-based.

This care will be delivered by engaged, collaborative teams in an integrated environment that supports learning, discovery and continuous improvement.

It will emphasize prevention and population health and contribute to the Nation’s well-being through education, research and service in national emergencies.

VHA Principles:
VHA’s principles are the philosophical pillars that are embedded in VHA’s vision. They are embodied in our goals, objectives, and every initiative undertaken.

Patient Centered
Team Based
Data Driven/Evidence Based
Prevention/Population Health
Providing Value
Continuously Improving

Patient Aligned Care Team (PACT)

PACT, the VA version of the Patient Centered Medical Home, is a health care delivery model designed to provide care that is Veteran centric, flexible, all-inclusive, results oriented and forward thinking.  Each PACT is composed of a primary care provider, registered nurse, licensed practical nurse, and clerical associate.  The PACT team is assisted by a psychologist, social worker, dietician, clinical pharmacist and other specialists as needed.  Walk-in patients presenting for urgent care are seen by a member of the own PACT, thus providing enhanced continuity of care.

Substance Use Disorder (SUD) Program

Scott Stiener 512-433-2055


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