Frisco Family Services

Frisco Family Services helps members of our communities who are facing hunger, homelessness and other urgent needs improve their quality of life and achieve self-sufficiency. We're able to do that through extensive programs and services.

If you live in Frisco or within the Frisco ISD limits and have a documented crisis, you may be eligible to receive assistance. In order to determine if you are eligible, come into our office located at 8780 Third Street in Frisco to complete an application and set up an appointment to meet with a Case Manager. During your appointment, a Case Manger will complete an assessment to determine your eligibility and provide you with an overview of our programs and services. 

Qualified families shop for food in Frisco's only Food Pantry. Set up like a grocery store, clients are able to shop for the food they know their families will eat.

In order to assist us in determining your eligibility, you must bring the following to your appointment with a Case Manager:

  • Picture ID for all adults
  • Social security cards for yourself and all in the household
  • Birth certificates for all children
  • Proof of residence
  • Current lease agreement or mortgage statement
  • Copy of all household bills
  • Proof of all income. All that apply: paycheck stubs, unemployment eligibility notice, bank statements, tax statement from previous year, child support statement, Social Security/SSDI benefits statement, Food Stamps and TANF letter showing benefit amount

Documentation of crisis situation. All that apply: doctor's letter, medical bills, police/Fire report, paid receipts for unusual/unexpected expenses

Programs & Services

We offer a wide range of programs and services to meet the needs of those affected by hunger, homelessness and other urgent needs. We help them and their families by providing programs, information and resources to assist in their journey. We also help by raising awareness through public outreach and media.

Food Distribution

Qualified families shop for food in Frisco's only Food Pantry. Set up like a grocery store, clients are able to shop for the food they know their families will eat. More than 474,600 meal were provided to more than 3,490 individuals this past year. Food is donated by area residents, churches, civic groups and businesses. Click here to learn more about Frisco's only community Food Pantry.

Emergency Financial Assistance

To qualified clients, we provide one-time Emergency Financial Assistance to help during their time of need. Last year, more than $1.24 million was provided in annual program support.

Emergency Financial Assistance may include:

  • Rent/Mortgage Assistance: Whole or partial payment of rent/mortgage bills is provided to qualifying families who are imminently homeless. 
  • Utility Assistance: Whole or partial payment of utility bills is provided to qualifying families in crisis. 
  • Medication Assistance: Medication assistance may be provided for qualifying families.
  • Gasoline Cards: Gasoline cards are given to qualified families to help get them to and from work, appointments or job interviews. 

Adult Education

The goal at Frisco Family Services is for all of our clients to achieve or maintain self-sufficiency. Our CHAMPS (Challenging Adult Minds for Personal Success) classes facilitate with that. These life skills classes offer training in job readiness, nutritional education, parenting education, legal rights and more. If you would like to facilitate one of our classes, please email

Seasonal Programs

During special times of the year, FFS provides seasonal programs giving extra support to families during their time of greatest need.

  • Summer Lunch: Through partnerships with area churches, last year we were able to provide more than 10,000 lunches and snack packs to over 300 children each day for eight weeks at different sites. Learn more.
  • Back to School Fun Fair: This critical program provides students (grades K-12) with a great start to the new school year with a new backpack, the required school supplies, new clothes and new shoes. Learn more.
  • Thanksgiving Meal Program: Through generous groups and individuals, Frisco Family Services is able to provide each family we serve with a turkey and everything needed to prepare a traditional Thanksgiving meal; something many would go without during a crisis or financial hardship. Learn more.
  • Holiday Store Program: The Frisco Family Services' Holiday Store Program enables our families to shop for their own holiday gifts for each member of the family at no charge. Learn more.
  • Silver Bells Holiday Social & Celebration: Frisco Family Services' Silver Bells Program spreads joy to senior citizen clients during the holiday season. More than 65 seniors join together for a fun breakfast where they play games, socialize and receive gifts that can be used throughout the year.

Information and Referral Services

The agency serves as an information and referral clearinghouse providing links to hundreds of social services providers throughout North Texas. Our case workers assist clients in identifying their essential needs, and help with providing critical services and information.

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