Captioned Telephone

Ideal for people with some degree of hearing loss, the Captioned Telephone, or CapTel, works like any other telephone with one important addition: It displays every word the caller says throughout the conversation. CapTel phone users can listen to the caller, and can also read the written captions in the CapTel's bright display window.  


CapTel is easy to use. It works the same way you'd use any other telephone. If you can't hear what someone says, simply read the captions.

Free Service

CapTel works with a free Captioning Service to transcribe everything the other person says into written words. There are no monthly fees, no service agreements. Your monthly phone bill doesn't change.

State Programs

Some states offer special programs to get a CapTel phone FREE or at a reduced rateLearn more about programs in your area.

Set Up

Set up can be as easy as connecting a phone line and plugging it in! Or CapTel can work with your high-speed internet service. We'll help you select the right phone for your home or office.

CapTel Telephone

You need a CapTel phone to access the Captioning Service. CapTel phones are available for $75 or you may qualify to receive a free phone through a state equipment program . Users can also view captions of their calls directly on their mobile device or web browser with WebCapTel.

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Contact The Organization On This Page

Wanda Anderson
Outreach Expert